Helly Hansen Australia
Helly Hansen Australia
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Understanding Warmth & Insulation RatingsUpdated 4 days ago

HOW WARM IS THIS JACKET?
We understand it can be tricky to compare warmth levels — especially when you're gearing up for snow, alpine adventures, or cold-weather travel.

At Helly Hansen, we don’t assign a numeric “warmth rating” to each jacket because warmth is subjective. Your personal comfort will depend on:

  • Your own body temperature

  • Activity level (e.g. skiing vs. walking)

  • Weather conditions (wind, humidity, layering)

Instead, we focus on technical layering systems and the insulation technologies used in each garment.

START HERE – LAYERING AND BASELAYERS
What you wear under your outerwear matters just as much as the jacket itself.

What to wear skiing – Guide
How to layer – LIFA® Merino base layer guide

OUR INSULATION TECHNOLOGIES

LIFALOFT™ (LIFA® + PrimaLoft®)
A revolutionary lightweight insulation developed with PrimaLoft®. It uses LIFA® fibres for reduced fibre density and increased thermal efficiency.

  • Feel lighter, stay warmer

  • Found in: Insulated ski jackets, hybrid midlayers
    🔗 Explore LIFALOFT™

H2Flow™ Temperature Regulation
This system controls body temperature by trapping warm air in insulation channels and allowing ventilation zips to cool you down.

  • Keeps you warm without overheating

  • Found in: Technical ski and alpine jackets
    🔗 More on H2Flow™

 PrimaLoft® Synthetic Insulation
Industry-leading insulation offering warmth even when wet. Used across midlayers and ski jackets.

  • Soft, compressible, and highly breathable

  • Often blended with LIFA® for added performance

NEED A WARMTH COMPARISON?
Because insulation type and outer shell technology vary, we recommend:

Checking the product description for insulation type and intended use
Looking at customer reviews on the product page
Contacting our team — we're happy to recommend the right piece based on your climate or trip

NEED HELP CHOOSING?
Let us know your climate, activity, and cold-sensitivity — we’ll help match you with the right warmth level.

📧 [email protected]
📞 (02) 8068 8600 (Mon–Fri, AEST)


Chatbot Usage Guidelines – Warmth & Insulation Ratings


Purpose

This document outlines how the chatbot can assist customers who ask about the warmth of Helly Hansen jackets or insulation levels. It provides clear instructions for using the content of the official article without overpromising or misrepresenting performance.

General Rules for Chatbot Use

Allowed:

  • Reference that Helly Hansen does not use numerical warmth ratings

  • Explain that warmth depends on personal factors such as body temperature, activity level, and environment

  • Reference Helly Hansen’s key insulation technologies: LIFALOFT, H2Flow, and PrimaLoft

  • Explain the importance of layering, especially with LIFA Merino base layers

  • Invite the customer to share their climate, activity, and cold sensitivity to offer more personalised guidance

  • Offer to escalate to a customer care agent for expert recommendations

Not Allowed:

  • Do not assign a warmth rating to any product unless explicitly listed in the product description

  • Do not suggest a jacket is suitable for all ski or alpine conditions without qualification

  • Do not use phrases like "guaranteed to keep you warm" unless quoted directly from official product copy

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