Shipping & DeliveryUpdated 4 days ago
DISPATCH TIMING
Orders placed before 11:00 AM AEST on weekdays are dispatched the same day via Australia Post
Orders placed after 11:00 AM, on weekends, or on public holidays are shipped on the next business day
Important: Dispatches may be delayed if an incorrect or incomplete address was provided at checkout. Please double-check your shipping details before confirming your order
SHIPPING OPTIONS & COSTS
Free Standard Shipping is available on orders over $250 AUD
Express Post is available as an upgrade during checkout for faster delivery
DELIVERY TIMEFRAMES
Most orders are shipped from our warehouse in Prestons, NSW 2170
Some orders may be fulfilled from Helly Hansen retail stores, depending on stock availability
Delivery times vary by destination. To estimate your delivery time, use the Australia Post Delivery Calculator with Prestons NSW 2170 as the sender location
DELIVERY PROCESS
Deliveries are made by Australia Post during standard business hours, Monday to Friday
If you're unavailable to receive your parcel at home, it will be securely held at your nearby post office for convenient pickup
TRACKING & NOTIFICATIONS
Once your order is shipped, you'll receive an email with tracking information
You can track the progress of your delivery via the Australia Post tracking service
SUPPORT & DELIVERY INFO
For full delivery details or questions, please visit our Delivery Support Page